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Help & FAQs

  1. 1.Do you have a physical store in any country?

    No. we only accept orders and payments online.

    2.Can I get some coupon?

    To register on our website, you become eligible for special offers, discounts, free gifts, or even a free dress. Visit our website and check your email by subscribing our latest news often to stay updated on these special offers.

    3.What kind of payments do you accept?

    Only Paypal and Western Union. More Info.

    4. Why can't I receive emails from

    Emails from chicmaly may be blocked from your mailbox, or you may find them in Spam. Also, please make sure you have registered with a correct email. 

    5. Which size to choose?

    Before choose your size, please refer to our size chart to make sure the size fit you. If you size is not suit for our size chart, then you can choose our custom sizing service.
    6. Is your product the same as the picture?

    All of our products are the same as the photos. 

    7. How is the quality of your products?

    Our product quality is good relative to our rivals. All of our products are the same as the photos. Products are suitable for price-competitive, non-high-ended market.

    8. When can I get my item?

    Normally all our items are made to order. Please refer to our Delivery Time  . We will take care of every customer’s order.

    9. How can I make a change on my order?

    Just contact our customer asap to see whether it can be corrected.

    10. How do I return the item I got?

    After you received your item, please check it right away. If there is something wrong with our product(s) or you are not satisfied with the product(s), please contact our customer  within 3 days after you get it or them.